Elements and Performance Criteria
- Prepare for catering operations
- Information is sourced and analysed to identify the catering factors to be considered in supporting operations
- Logistic information management systems and planning tools are utilised in the scheduling and coordination of catering
- The maintenance of catering equipment is scheduled within the constraints of delivering catering support to operations
- The establishment of catering facilities is monitored to promote a functional and technically efficient catering operation
- Instructions are prepared and delivered to implement and coordinate catering operations
- Technical advice is provided to management and stakeholders
- Occupational health and safety (OH&S) requirements and recognised safety precautions are applied throughout the operation in accordance with standard procedures
- Ensure compliance with food safety
- Resources required to meet food safety requirements are accessed and made available
- The observance of food safety programs is monitored
- Corrective action in response to food safety non-compliance is taken in close consultation with the senior caterer
- Food recall or quarantine notices are acted on to ensure food safety
- Manage food service
- The catering team is supervised to ensure that linkages between receipt and storage of food, food preparation and food service are actively maintained to meet food standards and catering support requirements
- Menu planning and preparation is monitored to ensure the menu complements the operational plan and provide sound nutritional balance to personnel
- Staff rostering is monitored to ensure that it accurately reflects the catering support requirements and utilises staff efficiently and sustainably
- Organisational policies and procedures relating to food service are implemented and monitored in the delivery of catering support
- Consistent quality in service and food product is supervised to meet food standards and catering support requirements
- Inventory management relating to the provisioning, procurement, supply, receipt and storage of food and food service material is supervised to meet food standards and catering support requirements
- External stakeholders are lisised with in the ongoing monitoring of the catering support requirement
- Processes and procedures relating to food usage and resource accounting are monitored
- Minimise waste and manage disposal of food and waste
- Opportunities to reduce waste are identified and acted on within the catering facility
- Cost control procedures are implemented to minimise waste within the catering facility and to use catering resources efficiently
- The development and implementation of waste management arrangements are monitored to ensure waste management supports good field hygiene and protection of the environment
- Waste management processes and procedures are monitored to ensure compliance with field hygiene and environmental standards
- Agencies responsible for the removal of waste and the monitoring of field hygiene are liaised with to ensure compliance with field hygiene and environmental standards